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☆ What processes do registered members have?

Click on the registration button and proceed according to the steps: verify the phone number - set account information - register successfully。

☆ What are the benefits of registering a member?

By registering members, you can get the rights of member management, and will automatically generate an enterprise website for ordinary members. After login on the home page or other pages, it can publish information, manage information and other maintenance functions, and maintain its own enterprise website.

If the information is released by non-members, the information can not be managed. This may result in the following situations; 　　

1、Your information cannot be deleted after it has expired. Businessmen may also contact you when they see this information. It brings many inconveniences to your work and life！ 　

2、After publishing the information, it was found that the information was incorrect. But it can not be modified, which may affect your customer's impression of you. Information feedback will also be relatively reduced！ 　

3、More than 90% of businesses are more trustworthy of paid members of the website. Relative non-member information will make the business feel untrue! These are the shortcomings of non-member publishing information. Therefore, we recommend that you register as many members as possible before publishing information.

☆ I forgot my password. What should I do?

If you forget your login password, you can retrieve it in two ways： 　　

1、Use Forget Password Function: Enter your mobile phone number, according to the prompt to operate to retrieve the password. 　　

2、You can contact our customer service department to provide relevant information. Customer Service Department can provide you with your lost password. 　

 

☆ How to Fill in Login Name and Password to Improve Security？

Important tips for password protection：

Password is an important key for you to enter fengj.com for online trade. Please protect your member's login name and password.

☆How to Set Secure Password？

Secure passwords are designed to facilitate memory and make it difficult for others to decipher them.

1、Suggested combination of numbers, letters and special characters。 　　

Example：jiayu520_1314

2、Password length is more than 6 characters, using multiple words without spaces. But don't be the same as the account number.

3、It is recommended not to set the same password as the mailbox password.

 

☆ How to Protect Password？

1、Please do not easily provide the login name and password for other people to use.

2、Please do not use your name, your spouse's name, your pet's name, your birthday or any user information that others can easily access as your password. 　　

as：zhangxueyou19610710

3、Do not use duplicate numbers and letters as your password。 　　

as：1111111，123456，aaaaaa，abcdefg

4、Please do not use words or phrases related to Wangyou. Used Networks or your hobbies as your password.。 　　

as：fengj.com

5、Please do not use a user name or part of your email address as your password。 　　

Example：If your user name is lanqiming, do not use Qiming as a password。

 

Friendship Tips：Once registered, the username and password must not be changed. Please keep the username and password properly when registering. Do not re-register。

☆ Do Registered Members Need to Pay Fees？

For specific service items, please refer to membership servicehttp://m.okuxjph.cn/bottom/service_hy.html

☆ Reasons for login failure？

If you can't log in after registering, it may be caused by the following reasons： 　　

1、Please confirm that the account number and password you entered at the time of login are the same as those you entered at the time of registration.。

2、The information you registered could not be transmitted to the local server in time.

3、Call our customer service department for specific reasons。

Customer Service Department：0799-6770333

☆ What are the benefits of mobile phone validation?

Mobile phone validation is mainly to facilitate you to do business on online Youngj.com. At the same time, after verifying the mobile phone, you can use the mobile phone number to login or retrieve the password, which is easy to remember. You may try it.

☆ When did the members register?

If you inquire about the time when you registered as a member of online Youngj.com, you can login directly to the backstage of your store. You can see the registration time on the back page of the store。

 

☆ Mobile phone validation scope of use, temporary support for which number segments？

Current Mobile Verification Support for Mainland China13*、14*、15*、17*、18*、19*Paragraph number；No support for PHS number, support for Hong Kong, Macao and Taiwan, temporarily no support for overseas mobile phone number

☆ Why do I need to pass mobile phone verification?

In order to avoid malicious registration of false accounts, disturb the order of website transactions, and try to ensure that real users can more effectively publish business information, get feedback, and improve the turnover rate, so the registration of Wangyoufengj.com needs to be completed by mobile phone to verify.

☆ Mobile phone verification is free？

There is no charge for mobile phone validation, and receiving validation messages is free of charge.

☆ What if the mobile phone can't receive the authentication code？

Due to the busy system, there may be some delay in SMS. Please wait patiently for 3 minutes and try again.

Warm reminder：Because some of the current smartphone software or systems may intercept the verification code SMS, please also judge whether it is intercepted in the mobile phone. You can also call the customer service hotline.：0799-6770333

☆ Why Cell Phones Can't Receive Verification Codes？

After clicking the "Get the Verification Code" button, if the mobile phone verification code is not received for a long time, it may be due to the following reasons：

1）Solution to Abnormal Gateway of Mobile Communications Service Provider: Change Time Period and Apply Again。

2）Solution to Congestion in Short Message Sending of Mobile Phone Communications Service Providers on Holidays: Apply again in a different period of time。

3）Unsupported mobile phone number，

Solution: Currently, mobile phone validation supports 13*, 14*, 15*, 17*, 18*, 19* segments in mainland China; does not support PHS numbers; supports Hong Kong, Macao, Taiwan, and does not support overseas mobile phone numbers for the time being. Please change your cell phone number and try again.

☆What's the requirement for the membership name when registering online Youngj.com？

Membership name requires 6-20 letters, numbers or Chinese, except for special characters and pure numbers, which cannot be modified after registration.。

☆ How to Cancel Mobile Verification？

Please contact customer service staff if need to be removed .Telephone: 0799-6770333

☆ How can't my password log in?

The reason why login name or password can not be logged in may be the following. Please check one by one.：

1、The login name or password is incorrect. Please confirm that the login name and password you entered are correct. The password needs to be case-sensitive and do not add extra spaces.；

2、If your login name is entered correctly and your password is wrong, it is likely that your password is incorrect. You can try two ways to retrieve your password by yourself: "retrieve it by registering your mobile phone" and "retrieve it by login name". Click here to enter the page to retrieve the password.

3.If none of the above methods can solve your problem, please call Customer Service Center 400-622-112 for assistance from the service staff.

☆ How to change password after registration？

You can enter "My Shop" to find and enter the "Company Shop" application. Click the "Modify Logon Password" button on the fourth right-hand side and change the password according to the page prompt.